---
title: "Which rich text formats does Ketryx support?"
description: "The limitation of Ketryx's Edit form rich-text fields are noted below."
category: "Frequently Asked Questions"
section: "General"
keywords: ["text", "rich", "saving", "form", "windows", "edit", "formats", "numbering"]
source_url: "https://support.ketryx.com/hc/en-us/articles/40473454761229-Which-rich-text-formats-does-Ketryx-support"
last_reviewed: 2026-06-11
---

# Which rich text formats does Ketryx support?

> **In short:** The limitation of Ketryx's Edit form rich-text fields are noted below.

The limitation of Ketryx's Edit form rich-text fields are noted below.

Ketryx's rich-text fields **support**:

- Bold: Command+B (for Mac) or Ctrl+B (for Windows), or wrap the text around double asterisks "\*\*" or double underline "__"
- Italic: Command+I (for mac) or Ctrl+I (for Windows), or wrap the text around an asterisk "\*" or an underline "_"
- Inline code: Wrap the text around "\`"
- Bullet point list: Use star "\*" or dash "-"  - For the next level, click Tab
  - Before saving changes (in the Edit form):

  - After saving changes (in the record detail page):

- Underline: Command+U (for Mac) or Ctrl+U (for Windows)
- Strikethrough: Wrap the text in "~"
- Numbering: Use numbers. Note that letter numbering style is not supported (starting with "a", for example, is not supported)  - For the next level, click tab
  - Before saving changes (in the Edit form):

  - After saving changes (in the record detail page):

- Headings: Type "#" and then space bar. The number of "#" typed is the heading numbering. For instance, if you type "## H2", it is going to be Header #2. Ketryx Edit item form supports up to Heading #6. Example:

### **H1**

#### **H2**

##### **H3**

###### **H4**

###### **H5**

###### **H6**

Ketryx's rich-text fields **do not support**:

Note that when a format is not supported, this pop-up will appear in the Edit form:

**![](https://support.ketryx.com/hc/article_attachments/40473438604685)**

If you click "Edit anyways", you could still edit the text, but the formatting will not be saved/visible in the record detail page.

- Quote blocks: Commonly can be used with "> " format before the sentence/paragraph
- Inline images:Ketryx's rich-text field currently does not support inline images  - An **important** note for this is that, if you try to add inline image, this pop-up will appear. If you click "Clear and edit", the _entire_ field would be cleared.

**![](https://support.ketryx.com/hc/article_attachments/40473438607757)**

For additional information on what rich-text formatting Ketryx support and does not support, particularly related to Jira formatting, please see [this page](https://docs.ketryx.com/manuals/man-10-managing-items-in-ketryx#id-5.-item-form-limitations).

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