---
title: "How do I configure a Jira project with existing tickets to use the Ketryx-provided issue types, screens, and workflows?"
description: "To configure a Jira project with existing tickets for use with Ketryx, perform the following in the Jira project settings: Under Work items / Types, click Actions / Use a different scheme and switch to the Ketryx issue type scheme (or a desired variant with a subset of the issue types)."
category: "Frequently Asked Questions"
section: "General"
keywords: ["tickets", "issue types", "scheme", "types screens", "screens workflows", "switch", "statuses", "mappings"]
source_url: "https://support.ketryx.com/hc/en-us/articles/24800375463949-How-do-I-configure-a-Jira-project-with-existing-tickets-to-use-the-Ketryx-provided-issue-types-screens-and-workflows"
last_reviewed: 2026-06-11
---

# How do I configure a Jira project with existing tickets to use the Ketryx-provided issue types, screens, and workflows?

> **In short:** To configure a Jira project with existing tickets for use with Ketryx, perform the following in the Jira project settings: Under Work items / Types, click Actions / Use a different scheme and switch to the Ketryx issue type scheme (or a desired variant with a subset of the issue types).

To configure a Jira project with existing tickets for use with Ketryx, perform the following in the Jira project settings:

Under _Work items / Types_, click _Actions / Use_ a different scheme and switch to the _Ketryx issue type scheme_ (or a desired variant with a subset of the issue types). You might have to define mappings from your current issue types to the Ketryx issue types.

Under _Work items / Screens_, click _Actions / Use_ a different scheme and switch to the _Ketryx issue type screen scheme_.

Under _Workflows_, click _Switch Scheme_ and switch to the _Ketryx workflow scheme_. You might have to define mappings from your current workflow statuses to the statuses used by Ketryx workflows.

Note that this only works for _company-managed_ Jira projects.

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