Frequently Asked Questions

How could I create and manage requirements, software item specifications, and V&V tests in Ketryx?

Can I link a Change Request to a Document at the Organization-level?

Why is my traceability widget not appearing on synced items in Jira?

Why Can’t I Template My Additional Traceability Matrix?

What determines ‘full traceability’ in the release checklist?

Why is my new trace widget link not in a Ketryx custom link field in Jira?

Can I create a new/custom Ketryx relation type for the traceability widget?

How do the 'to' and 'from' filters work in a custom document template?

Does Ketryx Support Multiple Traceability Matrices?

Can Ketryx convert our existing Jira native links to Ketryx custom relational fields?

Why isn't the Traceability module in Ketryx showing a direct trace to items one-step removed?

Can we add another level in traceability to link System Requirements to Hardware or Software Requirements for more detailed subsystem traceability?

Can a System Requirement trace from a Risk, in addition to a parent User Need Requirement, especially when identified during a preliminary risk assessment?

What is a cyclic relationship between configuration items? Why won't my traceability widget load?

How do I remove unrelated test cases from my requirements traceability matrix?

How does the requirements traceability matrix (RTM) work? How do I complete my RTM?

What are the benefits of using a system of system approach? What is a System of Systems?

For Git-based configuration items, how does Ketryx ensure bidirectional traceability between items?

Does Ketryx show cross-referenced items in the requirements traceability matrix (RTM)? If so, how do I enable this?

What is the difference between "used" relationship versus a "parent" relationship?

I have a requirement that says "Validation test case missing" even though I have it linked to a software item spec and a test case. What am I missing?

Why does Ketryx introduce custom relation fields rather than using Jira's native links?