# Frequently Asked Questions

## Can I link a Change Request to a Document at the Organization-level?

Yes, you can achieve this in a similar manner to linking these items on the [project-level](https://docs.ketryx.com/work-instructions/wi-11-document/generalized-documents#add-the-following-configuration-under-custom-relations). After enabling "[Documents as Items](https://docs.ketryx.com/work-instructions/wi-11-document/generalized-documents#enable-documents-as-items)", you can create the relevant custom items and assign a custom relation. Relations that originate from the custom document item at the organization level will not be able to point to change request items within projects. So, you must create a custom relation which originates from the "Change Request" item, and points to your custom document types, similar to the one included below.

```json
{
  "CR_DOC": {
    "direction": "downstream",
    "fieldName": "Impacts document",
    "relationName": "impacts document",
    "sourceItemTypes": [
      "**Change Request**"
    ],
    "reverseFieldName": "Is related to change request",
    "targetItemFilter": "type: **LLD,PD**",
    "reverseRelationName": "relates to change request",
    "traceabilityWidgetAddLabel": "Add impacted document"
  }
}
```

You must then navigate to "References" of the project of the Change Request item, and add a reference to the "Organization". Then you will be able to see Organization-level documents as options in the custom relation field dropdown menu.