# Frequently Asked Questions

## Which rich text formats does Ketryx support?

The limitation of Ketryx's Edit form rich-text fields are noted below.

Ketryx's rich-text fields **support**:

- **Bold**: Command+B (for Mac) or Ctrl+B (for Windows), or wrap the text around double asterisks "**" or double underline "__"
- **Italic**: Command+I (for mac) or Ctrl+I (for Windows), or wrap the text around an asterisk "*" or an underline "_"
- **Inline code**: Wrap the text around "`"
- **Bullet point list**: Use star "*" or dash "-"  - For the next level, click Tab
  - Before saving changes (in the Edit form):

- After saving changes (in the record detail page):

- **Underline**: Command+U (for Mac) or Ctrl+U (for Windows)
- **Strikethrough**: Wrap the text in "~"
- **Numbering**: Use numbers. Note that letter numbering style is not supported (starting with "a", for example, is not supported)  - For the next level, click tab
  - Before saving changes (in the Edit form):

- After saving changes (in the record detail page):

- **Headings**: Type "#" and then space bar. The number of "#" typed is the heading numbering. For instance, if you type "## H2", it is going to be Header #2. Ketryx Edit item form supports up to Heading #6. Example:

### **H1**

#### **H2**

##### **H3**

###### **H4**

###### **H5**

###### **H6**

Ketryx's rich-text fields **do not support**:

Note that when a format is not supported, this pop-up will appear in the Edit form:

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If you click "Edit anyways", you could still edit the text, but the formatting will not be saved/visible in the record detail page.

- **Quote blocks**: Commonly can be used with "> " format before the sentence/paragraph
- **Inline images**: Ketryx's rich-text field currently does not support inline images  - An **important** note for this is that, if you try to add inline image, this pop-up will appear. If you click "Clear and edit", the _entire_ field would be cleared.

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For additional information on what rich-text formatting Ketryx support and does not support, particularly related to Jira formatting, please see [this page](https://docs.ketryx.com/manuals/man-10-managing-items-in-ketryx#id-5.-item-form-limitations).