# Frequently Asked Questions

# Do users get email notifications when an assigned item or training document needs approval?

Alyssa Frostbutter

- Updated 8 months ago

Yes, users will get an email notification from [Ketryx@Ketryx.com](mailto:Ketryx@Ketryx.com) if they are part of the assigned approval group. If you are not getting notifications, contact your client operations support team.