# Frequently Asked Questions

# Do Ketryx Agents train on our data?

Ketryx-connected AI vendors, including OpenAI, are restricted through a zero-data retention endpoint from storing and using the data processed by Ketryx’s AI tools for training, which may include personal data. This ensures that your data remains secure and exclusively accessible by us. For a more comprehensive understanding, please refer to the [OpenAI data privacy page](https://openai.com/policies/row-privacy-policy/) and other AI Vendors’ privacy policies.