Frequently Asked Questions

How is version control ensured for configuration items defined in Jira?

Ketryx maintains a validated connection to Jira's API, ensuring a comprehensive history of changes for each item and a Part 11-compliant audit trail. Every edit made to a Jira ticket triggers the creation of a new "version" (record) in the Ketryx system. For more details, refer to MAN-01 Ketryx Lifecycle Management.